eBook and HPL Online Support

Prior to filling out this form, you can read and watch help articles and videos about how to use eBooks and eAudiobooks. Also, check the list of compatible devices.

If you are recommending a title for the collection, please use the Suggest for Purchase form.

Please proceed below if your issue is still not resolved:

Personal Information

First and Last Name *

Library Card Barcode Number *

Your PIN is needed to troubleshoot your account.

Email Address *

Resource Type

Digital Media Type *

HPL.ca

eBooks

Audiobooks

Other Online Resource

Is this your first time using this resource?

Is this your first time using this resource? *

Yes

Please explain the issue in as much detail as possible. Please include the titles you are experiencing difficulty with and try to include the exact wording of the error message received: *

_{Personal information contained on this form is collected under the authority of the Freedom of Information and Protection of Privacy Act, 1990. MFIPPA\Regulations 29. The information collected will be used in the process of the library’s business. Questions regarding the collection and use of personal information can be directed to: Chief Librarian, Hamilton Public Library, P.O. Box 2700, Hamilton, ON L8N 4E4.}

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